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Their development efforts produce excellent results, improving on the work of a previous agency significantly. They respond quickly and professionally to all requests, and work hard to provide answers to any queries or needs. Working in short sprints, they manage the work tightly and effectively.

I’m the founder of Think It Twice, a company that provides mobile apps for corporate training. We aim to provide mobile education for retail professionals.

Please describe your company and your position there.

We needed development and maintenance services. I was looking for a team with excellent skills in technological development that could offer flexibility too.

I’d used an agency from Hong Kong in the past to develop the first software. That was done on a project basis and it worked well. However, by the time the largest scope of work was done in the app, the project-based work had become very expensive. We also didn’t have the same responsiveness from the team because we were no longer a big client for them. That meant we were looking for a new partner.

What challenge were you trying to address with Arcanys?

See how we helped this mobile app-based company improve the work of a previous agency and propel them to greater heights.

Client Review | Staff Augmentation for Software Startup

Arcanys provides development services for a mobile application-based company. They handle the backend development, iOS and Android projects, and bring in additional services as needed, such as UI/UX.

The application development has been successful because they’re very reactive. They provide a lot of flexibility that I didn’t have before.

With Arcanys, the application development has been successful because they’re very reactive. Whenever we have a request from a client, they will have someone that can answer the questions. They have a lot of skills within their company so whenever there is something that is missing, they can ask someone, even if they are not part of our team. When we do meet challenged, their problem solving fast. They provide a lot of flexibility that I didn’t have before.

What evidence can you share that demonstrates the impact of the engagement?

I’m not in direct contact with the developers as the product owner handles them. In general, the communication is easy because there isn’t a time difference.

They hand in the sprints every two weeks, and there is very tight follow up on how much money we have spent, where it was spent, and what the results of it were. In terms of delivery, they’ve been very good so far.

How did Arcanys perform from a project management standpoint?

They’re very client oriented. Their advice is very good as they work hard to analyze a business, understand its needs and goals, then work out how to fulfill them.

I love their company spirit because it’s very human-oriented. I’ve visited them several times and our contact with them is always very friendly. We’re happy to work with them, which is important.

What did you find most impressive about them?

Whenever something needs to be improved, we tell them straight away and generally see immediate results. We don’t have any problems with them and haven’t faced any big challenges. When new developers come on board, there is a learning curve, but generally, they recruit people that are fit for the job.

Are there any areas they could improve?

Be sure to have a deep understanding of the project from the very beginning. Find out how the team works and who is responsible for what.

On their side, they need to know what to do, how to do it, and how long they have. That means be very clear with the communication and make sure it is regular. When you have a team on site, you can always pop in and ask a question, but when they’re remote, you need to make sure everything is completely clear before moving on.

Do you have any advice for potential customers?

They have been doing almost everything development-related for the last couple of years. We have a small team in-house, but the rest is fully handled by a team at Arcanys.

They do our iOS and Android work, as well as all the backend. That’s concerns Python, data, and machine learning. In addition, I needed to review my UI/UX, and they were able to bring in a senior designer on a temporary basis to do it.

What was the scope of their involvement?

Initially, we had two or three developers. As our needs increased, we gradually added more people.

We have a scrum master who works part-time as we need someone to coordinate tasks and to make sure all sprints are filled. That person oversees several different teams so can learn from elsewhere in the company and apply those lessons to our project.

What is the team composition?

I looked into hiring a full team, but it would have been very costly and, as I’m not a tech person, I wouldn’t have known how to manage them. I also tried hiring a CTO, but that didn’t work out. After that, I decided to reach out to Arcanys who I found through a referral.

How did you come to work with Arcanys?

We spend around $20,000–$25,000 per month with them.

How much have you invested with them?

We started working with them in January 2017, and it is an ongoing engagement.

What is the status of this engagement?

Project type

Industry type

We have delivered a functional and defect-free app that aligns with the client's requirements. The proactive team quickly pivots to accommodate scope changes and requests and delivers milestones on time. Their excellent support, dynamic ideas, and friendliness make them a pleasure to work with.

I’m the CTO of Impulse Logic, a smart replenishment platform.

Introduce your business and what you do there.

We’ve been developing a product that does smart replenishment in-store. We needed a company that could develop an Android mobile application for our product.

Arcanys provides a full-time dedicated mobile app development team and cloud consulting  for this software company in San Ramon, California.

Client Review | Mobile App Dev & Cloud Consulting for Software Company

Mobile App Dev & Cloud Consulting for Software Company

Arcanys has developed a React-based mobile app for web, iOS, and Android for a software company. The app connects to a containerized backend that holds data in an SQL database and runs in the Cloud.

They’ve pulled out all the stops to help us deliver the app within a tight timeline.

The functionality and the application we’ve delivered over the last year have been a testament to how successful this has been. The application is relatively defect-free and well-written. The QA side of things has been proactive.

We communicate over Slack and have meetings on Google Meet. The communication has been pretty good, and they’ve managed the time zone differences well.

Their proactivity is the highlight. They’ve been completely fine with the reimagined requirements and reacted to them really well. We often need things to be presentable in a couple of weeks, and they’ve pulled out all the stops to achieve those things.

They had a slow start. The first few weeks weren’t awesome, but it wasn’t terrible. They just need to find a way to start quicker.

I have no hesitation in recommending Arcanys. They’re cost-effective, and the communication is awesome. They’re a really helpful company to work with, right from the CEO to the individual developers. They’re a friendly bunch, and it’s been an absolute pleasure to work with them.

Arcanys has developed a React-based application running on a multi-platform framework called Ionic, which will run on the web, Android, and iOS. The app connects to a containerized backend environment that holds data in an SQL database and runs in the Cloud. We provided the requirements and what we needed to define the scope, after which they built the app from scratch. The app allows us to restock efficiently from the back of the store to the front.

We’ve worked with 12 people from Arcanys, but after the app’s development, we reduced the team to a minimum to focus on sales and onboarding customers to achieve our revenue targets.

Arcanys was referred to us by a sourcing company.

We started working together in August 2023, and it’s an ongoing partnership.

Verified client reviews say you’re in safe hands

Dev & Maintenance for Training Company

5.0

The application development has been successful because they’re very reactive. They provide a lot of flexibility that I didn’t have before.

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They’ve pulled out all the stops to help us deliver the app within a tight timeline.

Mobile App Dev & Cloud Consulting for Software Company

Verified client reviews say you’re in safe hands

Dev & Maintenance for Training Company

5.0

The application development has been successful because they’re very reactive. They provide a lot of flexibility that I didn’t have before.

More Mobile reviews

They’ve pulled out all the stops to help us deliver the app within a tight timeline.

Mobile App Dev & Cloud Consulting for Software Company

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reviews